Shop Agreement

This Shop Agreement is between [Company legal name], a California limited liability company ("we") and the business that claims or manages a listing on Cafe Lineup ("Shop"). By claiming a listing or turning on ordering, the person accepting confirms they're authorized to bind the Shop.

1. Your listing

You confirm you have authority to manage this business's listing and grant us a non-exclusive license to display your business name, logo, photos, menu and hours on the Service and in related marketing. You're responsible for keeping your information accurate.

2. Your responsibilities

You are solely responsible for your food and drinks, food safety, permits and health inspections, allergen and ingredient information, accurate prices, sales tax collection and remittance, paying tips in full to your staff (California Labor Code section 351), and for refunds and customer service on your orders.

3. Payments and fees

Customer payments are processed through your own payment processor account (for example, Square) and settle to you. Our fee is [$0.25 per drink, capped at $2.00 per order], collected through your processor as an application fee on each paid order. We never charge fees to your customers and never take a fee on tips. If an order is fully refunded, our fee for it is refunded too. Billing details for other register systems will be added before they're offered.

4. Orders

You choose your order settings, including automatic or manual acceptance and any order controls. Orders not accepted within the time shown in your dashboard are automatically canceled and refunded. You agree not to sell alcohol through the Service.

5. Data

You get reports on your own page, search and order activity, plus neighborhood trends. Reports contain only de-identified totals: counts under 10 are hidden and comparisons combine at least five shops, so no individual customer or other shop can be identified. You agree not to try to identify any customer from a report and not to sell, publish or share reports outside your business. Customer contact details are shared with you only for fulfilling orders, or where the customer has opted in.

6. Term and cancellation

Either side may end this agreement at any time. You can turn off ordering or disconnect your processor in your dashboard. Orders already placed must still be fulfilled or refunded. Your public listing may remain as an unclaimed directory listing using public information unless you ask us to remove it.

7. Disclaimers and liability

The Service is provided "as is." To the fullest extent allowed by law, our total liability to you is limited to the fees you paid us in the three months before the claim. [Attorney to confirm.] You agree to indemnify us for claims arising from your products, your staff or your breach of this agreement.

8. General

California law governs. [Dispute resolution terms for attorney review.] We may update this agreement with notice; continuing to use the Service after notice means you accept the update.